Frequently Asked Questions

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01. What is CoSourcing?

CoSourcing is a collaborative approach where an accounting firm partners with a specialized outsourcing provider, like VHT, to share specific accounting tasks and responsibilities. It allows firms to maintain control over their operations while benefiting from additional resources and expertise.

02. What accounting tasks can be outsourced?

We offer outsourcing solutions for various accounting tasks, including bookkeeping, management accounts, VAT returns, year-end accounts finalization, and more. Our experienced team can handle these tasks efficiently, allowing you to focus on core areas of your business.

03. How can outsourcing help my accounting firm?

Outsourcing can bring several benefits to your accounting firm, such as:

  • Mitigating the challenges of staff and talent retention
  • Smoothing peak workloads by ensuring consistent workflow
  • Allowing you to meet client expectations and enhance value proposition
  • Providing cost savings and enabling growth in a competitive market
  • Keeping up with evolving regulations and technology adoption
04. Will I lose control over my accounting tasks if I outsource?

No, with VHT, you maintain full control over your accounting tasks. We function as an extension of your office, seamlessly integrating into your operations. You can track job status, work requirements, turnaround time, and quality to ensure that tasks are completed according to your specifications.

05. What sectors do you have experience in serving?

We have experience providing services across various sectors, including professional services (legal, accountancy, consultancy), building contractors, hospitality and tourism (bars, restaurants), healthcare and medical (dental, home cares), IT technology, insurance brokers, retail, and e-commerce.

06. How do you ensure data confidentiality and security?

At VHT, we prioritize data confidentiality and security. We are registered with ICO (Information Commissioner’s Office) and  ISO 27001:2013 and GDPR compliant, adhering to strict guidelines for data protection. Your data is handled securely, and access is limited to authorized personnel only.

07. What softwares do you use for accounting tasks?

We utilize a range of accounting software such as Iris, Sageone, QuickBooks Online, Xero, Dext, Capium, Tally, Genius, TaxCalc, Hubdoc, VTSoftware, and Brightpay. We are experienced in working with these platforms to provide accurate and efficient accounting services.

08. How do you ensure quality and accuracy in your services?

We have a dedicated team of young and dynamic Chartered Accountants, MBA (Finance), and Commerce professionals who are experienced in the accounting industry. We follow effective quality processes and cross-reference our work to ensure accuracy. We also implement feedback and changes provided by clients to deliver the final version of tasks.

09. To test the water, Do you provide a trial or free trial period?

Yes, we offer a no-obligation trial job of up to 8 budgeted hours. This allows you to experience our services and assess the value we can bring to your accounting firm.

10. How can I refer other accounting firms or professionals to VHT?

If you know any accounting firms, accountants, or bookkeepers based in the UK who may be interested in outsourcing, you can refer them to us. We have a referral program in place, where you can earn incentives ranging from £50 to £100 per lead. Fill out the referral form on our website to get started.

11. How does the onboarding process work?

The onboarding process is designed to ensure a smooth transition and integration of our services into your operations. We start with a virtual meeting to understand your business, requirements, and past experiences. After that, we set up the system with a dedicated person for ongoing support. We work closely with your team to establish clear communication channels and processes.

12. What is the workflow and communication process during the engagement?

We follow a structured workflow to ensure effective collaboration and timely completion of tasks. After accessing the necessary documents and information, either through remote access or a common cloud drive, we work on the assigned tasks within the agreed turnaround time. We provide regular updates on job status and required documents, keeping you in full control of the assigned scope of work. Feedback and changes are incorporated promptly, and we share the final version of the task upon your confirmation.

13. How do you maintain quality and accuracy in your work?

Quality and accuracy are paramount to our services. We have stringent quality processes in place, which include thorough reviews and cross-referencing of our work with the provided inputs. Our team of experienced professionals ensures that the final deliverables meet the required standards. We also encourage open communication and feedback, allowing us to continuously improve our services.

14. Can I customize the scope of work and tailor the services to my specific needs?

Absolutely. We understand that each accounting firm has unique requirements. We provide customized accounting solutions and flexibility in our approach to meet your specific needs. You can define the scope of work, and we work closely with you to ensure that our services align with your preferences and working culture.

15. What if I have additional questions or need support during the engagement?

We are committed to providing exceptional support to our clients. If you have any questions, inquiries, or require assistance during the engagement, you can reach out to our dedicated team. We are just a call or email away and will respond to your inquiries as soon as possible.

16. How can I get started with VHT's services?

Getting started is simple. Fill out the contact form on our website or reach out to us via phone or email. Our team will promptly respond to your inquiry, schedule a virtual meeting, and guide you through the onboarding process. We value your interest and are ready to assist you with your accounting needs. If you have any further questions or inquiries, please feel free to contact us and book discovery meeting here. Our team will be happy to assist you.

17. How do you ensure smooth collaboration and coordination with our in-house team?

We understand the importance of effective collaboration with your in-house team. Throughout the engagement, we maintain open lines of communication, providing regular updates on job status and required documents. We work closely with your team, incorporating feedback and changes promptly. Our goal is to seamlessly integrate into your operations and ensure a smooth workflow.

18. What if there are specific requirements or preferences for the way tasks are completed?

We are flexible in our approach and can accommodate specific requirements or preferences for task completion. During the onboarding process, we discuss your preferences, working methods, and any specific instructions you may have. Our aim is to align our services with your expectations and working culture.

19. How do you handle queries or clarifications during the task execution?

If there are any queries or clarifications required during the task execution, our dedicated team is available to address them promptly. We encourage open communication and ensure that all necessary information is gathered before proceeding with the tasks. Our team is responsive and readily available to provide any clarifications you may need.

20. What is the process for sharing and receiving documents securely?

We prioritize data security and confidentiality. To share and receive documents securely, we use remote access tools, common cloud drives, or third-party applications such as Dext or Hubdoc. These methods ensure that the document exchange is encrypted and protected. We adhere to strict data protection protocols to safeguard your confidential information.

21. How do you handle changes or updates requested during the task execution?

We understand that changes or updates may be required during the task execution. Once you provide feedback or request changes, we promptly implement the necessary updates. Our team ensures that the changes are accurately incorporated and thoroughly reviewed before sharing the final version of the task with you.

22. How do you ensure transparency and visibility into the progress of tasks?

Transparency and visibility are essential aspects of our work process. We provide regular updates on the progress of tasks, including expected delivery dates. You will have access to job status reports and can track the completion of tasks. We believe in keeping our clients informed and involved throughout the engagement.